Shipping and Returns Policy

Thank you for shopping with Tumacs Covers. We want to ensure that your shopping experience with us is as smooth and hassle-free as possible. Please read the following Shipping and Returns Policy to understand our procedures for shipping your order and processing returns.

Shipping

1. Order Processing:
We strive to process and ship all orders as quickly as possible. Depending on the custom nature of our products, good ordered can take up to 2-3 weeks to ship, excluding weekends and holidays.

2. Shipping Methods:
We use UPS as our standard shipping carrier, including standard shipping, express shipping, and international shipping. Shipping methods and costs will be displayed during the checkout process, and you can select the one that best suits your needs.

3. Shipping Time:
Shipping times may vary depending on the shipping method selected and the destination of your order. Estimated delivery times will be provided at the time of checkout. Please note that these are approximate delivery times, and we do not guarantee exact delivery dates, as they may be subject to unforeseen delays.

4. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment. Tracking information is usually available within 24-48 hours after your order has been processed.

5. Shipping Destinations:
We currently ship to USA or Canada only. If you are located in a region not covered by our shipping options, please contact our customer support for assistance.

Returns

1. Initiating a Return:
If you wish to initiate a return, please contact our customer support within 7 days of receiving your order. Provide your order number and the reason for the return. We will provide you with a number of options about returns.

3. Return Shipping:
Customers are responsible for return shipping costs. We recommend using a trackable and insured shipping method to ensure the safe return of your item. If the return is a result of our error or a defective product, we will cover the return shipping costs.

5. Restocking Fee:
A restocking fee may apply to certain returns. This fee will be deducted from the refund amount, and it will be specified during the return process.

Tumacs Covers is committed to ensuring your satisfaction with our products and services. If you have any questions or require further assistance, please do not hesitate to contact our customer support team whose information is on our contact page.
Please note that this Shipping and Returns Policy is subject to change, and the most current version will always be available on our website. We recommend reviewing this policy before making a purchase. Thank you for choosing Tumacs Covers for your shopping needs.